Ai-Live

While our team is dedicated to accommodating even the most last-minute request for captioning, it is highly recommended that a...

Live captions are transmitted for live TV programs such as news and current affairs, sports coverage and program finals. Live...

At present, we only offer Facebook Live captioning in English through our booking portal. However, if you are interested in...

To minimise the errors in your live captioning, it’s important to provide your captioner with advance material, or ‘prep material’, so...

Viewers can watch the captions through their personal, web-enabled devices such as laptops, smart phone or tablets and on presentation...

Access to Work (AtW) can help pay for support to access services such as Ai-Live and purchase work related modifications. The...

You can get more information on ATW, including how to apply, at https://www.gov.uk/access-to-work/overview. More questions? Access to Work (AtW) Ai-Live Customer...

The Ai-Live system runs over Ai-Media’s private network which has been tested to optomise security and performance. Regular maintance and...

Yes. There are a range of different government funding options to assist you to access Ai-Live captioning. Australia People who...

Ai-Live is an inclusive live captioning service, providing accurate, real time, speech-to-text of spoken word content in a range of...

All user authentication is done via encrypted passwords using PBKDF2 with SHA512 (RFC2898). More questions? Payment and Security Ai-Live Customer...

Simply register your details on our website and we’ll be in touch with you to setup your account. Click here...

You can order a transcript when you make your Ai-Live booking and it will become available from your Ai-Live user portal...

To enable Ai-Live captioning, an audio feed is taken from a room and sent to our offsite captioners via one...

The Ai-Live system only makes the transcript file available to users who were assigned to that session. Transcript data can...

For more information about our pricing, please contact us. More questions? Ai-Live Customer FAQs Payment and Security Home

No, Ai-Live is not an app and no software is required. All you need is a device that can access...

Your captions may stop auto-scrolling if you’re using Internet Explorer as your browser. The most common cause is that the...

1. Full Text captions that aim to capture all the meaningful words that are spoken; and 2. Simple Text captions...

Session data and transcripts are stored in a secure Oracle database that sits behind our firewalls. More questions? Ai-Live Customer...

Only registered Ai-Live Users, Captioners and Administrators assigned to the session and people with the secure session ID can access...

Yes, our Ai-Live Coordinators and Captioners are bound by a code of conduct, and uphold the Ai-Media Confidentiality Agreement. More...

If the captions aren’t scrolling please try the following: Change internet browser; Internet Explorer often has this issue Try refreshing...

No, but we’ll try to get as close to perfect as we can. We use real human beings to listen...

Zoom allows you dial/join into a meeting by phone and by a web enabled device.Our captioners need a clear audio...

Stenocaptioning is a technique that produces captions and transcripts through the use of shorthand techniques, via a stenotype machine. Captioners...

How to connect a microphone to Zoom for your Ai-Live captioning session.

The only CART Platform designedfor Universities and Colleges Delivering access long after the lecture has finished. We built our CART...

You can display Ai-Live captions on your own website using an iframe. What is an iframe? An iframe is a...

Adding Ai-Media live captions to your Zoom meeting is simple. Just follow these steps to get your event up and running with our high-quality live caption service.