Introduction to Community Portal Community Portal is a self-select platform where you can complete tasks and view your task history. You have the flexibility...
Understanding your task details page When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...
What is the allocation time and how is it calculated? Each task is allocated an amount of time in which you must complete and submit it. You can view this...
Unclaiming tasks on the Community Portal If you no longer wish to complete a Community Portal task, click ‘Unclaim Task’ in the right-hand corner of the...
Claiming work on the Community Portal Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...
Support materials on the Community Portal The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...
Report a problem Sometimes life gets in the way – things can go wrong and you can’t finish your task by the deadline....
Community Portal comments When you report a problem, a comment thread is created on your task. This is only visible to you and...
Slack Welcome to the Community! The Slack workspace is a great way for you to communicate with Online Support and your...
Reworks on the Community Portal Tasks submitted on the Community Portal are reviewed by our quality assurance team to ensure they meet Ai-Media standards before...
Task History The Task History view enables you to review a complete list of previous tasks that you have claimed and completed....
Task statuses Tasks on Community Portal always have a status. This is used to indicate the stage in the workflow that the...
Getting started Welcome to the team! At Ai-Media, we’re dedicated to making the world’s content accessible to everyone. It’s great to have...
Dashboard personalisation Your Dashboard is personalised with tasks that you can confidently complete to a high standard. This means tasks which are...
Video tutorial: Report a problem For more information about reporting a problem, read this article. Transcript: Hi. This video will show you how to use...
Video tutorial: Introduction to Community Portal Transcript: Hello, and welcome to Community Portal. Community Portal is a freelance platform where you can complete transcription work. You...
Quality profiles The quality profile column on your Community Portal dashboard displays the Accuracy and Presentation requirements of Timed Transcription tasks. Read...
Transcribing music in Scripta Music is formatted in Scripta depending on a task’s quality profile. Keep reading to learn the different formatting standards. Tasks...