Introduction to Community Portal Community Portal is a self-select platform where you can complete captioning and transcription work and view your task history. You...
Understanding your task details page When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...
What is the allocation time and how is it calculated? Each task is allocated an amount of time in which you must complete your output. You can view this amount...
Unclaiming tasks on the Community Portal If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the...
Claiming work on the Community Portal Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...
Support materials on the Community Portal The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...
Report a problem Sometimes things go wrong and you can’t finish your task by the deadline. Never fear! ‘Report Problem’ is here. The...
Community Portal comments When you report a problem, a comment thread is created on your task. This is only visible to you and...
Slack Welcome to the Community! Our Slack workspace is a way for you to communicate with Online Support and your fellow...
Reworks on the Community Portal Tasks submitted on the Community Portal are reviewed by our quality assurance team to ensure they meet Ai-Media standards before...
Task History The Task History view enables you to review a complete list of previous tasks that you have claimed and completed....
Task statuses Tasks on Community Portal always have a status. This is used to indicate the stage in the workflow that the...
Getting started Welcome to the team! At Ai-Media, we’re dedicated to opening up the world’s content. It’s great to have you here....
Dashboard personalisation Your Dashboard is personalised with tasks that you can confidently complete to a high standard. This means that tasks which...
Video tutorial: Report a problem For more information about reporting a problem, read this article. Transcript: Hi. This video will show you how to use...
Video tutorial: Introduction to Community Portal Transcript: Hello, and welcome to Community Portal. Community Portal is a freelance platform where you can complete transcription work. You...
Quality profiles The quality profile column on your Community Portal dashboard displays the Accuracy and Presentation requirements of Timed Transcription tasks. Read...
Transcribing music in Scripta Music is formatted in Scripta depending on a task’s quality profile. Keep reading to learn the different formatting standards. Tasks...