Community Portal

Since the launch of the Captioner Portal in 2017, the Ai-Media freelance team has grown and evolved. Now we’re taking...

If you’re eligible for an account on the Community Portal, you’ll be contacted by a member of the Online Support...

When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...

Each task is allocated an amount of time in which you must complete your output. You can view this amount...

If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the...

Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...

The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...

When a transcription order has been made on Ai-Media’s Scribblr platform, there are some additional steps you must follow when...

Sometimes things go wrong. Maybe your computer crashed, or you have to take a friend to hospital. Never fear! ‘Report...

When you report a problem, a comment thread is created on your task. This is only visible to you and...

Welcome to the Community! Our Slack workspace is a way for you to communicate with Online Support and your fellow...

Tasks submitted on the Community Portal are reviewed by our quality assurance team to ensure they meet Ai-Media standards before...

The Task History view enables you to review a complete list of previous tasks that you have claimed and completed....

Tasks on Community Portal always have a status. This is used to indicate the stage in the workflow that the...

Welcome to the team! At Ai-Media, we’re dedicated to opening up the world’s content. It is great to have you...

Your Dashboard is personalised with tasks that you can confidently complete to a high standard. This means that tasks which...