Technical problems

If you have made an effort to try and confirm terms being used but cannot decipher a word or phrase,...

If your video is freezing or takes a long time loading, check your internet connection. You can try running a...

Occasionally some captioners have encountered an error which freezes the captioner portal and means they can’t submit, edit or unclaim...

For more information about reporting a problem, read this article. Transcript: Hi. This video will show you how to use...