The Ai-Live system runs over Ai-Media’s private network which has been tested to optomise security and performance. Regular maintance and...

Ai-Live is an inclusive live captioning service, providing accurate, real time, speech-to-text of spoken word content in a range of...

Live captions are transmitted for live TV programs such as news and current affairs, sports coverage and program finals. Live...

Yes. There are a range of different government funding options to assist you to access Ai-Live captioning. Australia People who...

All user authentication is done via encrypted passwords using PBKDF2 with SHA512 (RFC2898). More questions? Payment and Security Ai-Live Customer...

Simply register your details on our website and we’ll be in touch with you to setup your account. Click here...

You can order a transcript when you make your Ai-Live booking and it will become available from your Ai-Live user portal...

There are three ways that you can view your captions. You can also ask your web browser to remember your...

Servers are owned and operated by Ai-Media. Servers are held in secure external data centres. More questions? Payment and Security...

To enable Ai-Live captioning, an audio feed is taken from a room and sent to our offsite captioners via one...

The Ai-Live system only makes the transcript file available to users who were assigned to that session. Transcript data can...

For more information about our pricing, please contact us. More questions? Ai-Live Customer FAQs Payment and Security Home

No, Ai-Live is not an app and no software is required. All you need is a device that can access...

Your captions may stop auto-scrolling if you’re using Internet Explorer as your browser. The most common cause is that the...

1. Full Text captions that aim to capture all the meaningful words that are spoken; and 2. Simple Text captions...

Session data and transcripts are stored in a secure Oracle database that sits behind our firewalls. More questions? Ai-Live Customer...

Only registered Ai-Live Users, Captioners and Administrators assigned to the session and people with the secure session ID can access...

Yes, our Ai-Live Coordinators and Captioners are bound by a code of conduct, and uphold the Ai-Media Confidentiality Agreement. More...

If the captions aren’t scrolling please try the following: Change internet browser; Internet Explorer often has this issue Try refreshing...

We provide two types of captioning – live and recorded. Live Live captions are created for live events, where captions...

Click ‘Download’ to see our style guide for Ai-Live.     Didn’t answer your question? Captioner FAQs What is Ai-Live? Will...

Login & Quick Join From www.ai-live.com, click the Login button, which may appear in the top navigation or in a...

The Caption Viewer Once you have accessed your session, there are a number of features which can enhance your caption...

Booking New Sessions In your Ai-Live portal, click on the Book Now button. Select whether you wish to book Ai-Live...

The dictionary feature allows you to provide terms and other jargon which might come up during your session, in order...

In your Ai-Live portal, click on the Transcripts button. You will be prompted to re-enter your password for security reasons....

In your Ai-Live portal, under the dropdown next to your name, click on My profile. Here, you can change your...

How to connect a microphone to Zoom for your Ai-Live captioning session.

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