Can I take the test again? Unfortunately, only one attempt of the test is allowed. This is a standard guideline for all applicants. If you have...
My video keeps freezing or is having trouble loading If your video is freezing or takes a long time loading, check your internet connection. You can try running a...
Report a problem Sometimes things go wrong and you can’t finish your task by the deadline. Never fear! ‘Report Problem’ is here. The...
Community Portal comments When you report a problem, a comment thread is created on your task. This is only visible to you and...
Unclaiming tasks on the Community Portal If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the...
Claiming work on the Community Portal Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...
Support materials on the Community Portal The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...
Introduction to Community Portal Community Portal is a self-select platform where you can complete captioning and transcription work and view your task history. You...
Understanding your task details page When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...
What is the allocation time and how is it calculated? Each task is allocated an amount of time in which you must complete your output. You can view this amount...