The Recorded Captioning Style Guide is your key to success in the Ai world. It contains detailed information about what...

You can click this link https://captioner.ai-media.tv/ and enter your login credentials. More questions? Captioner Technical Problems Captioner Portal Captioner FAQs...

We recommend using a computer that operates with Windows and Chrome as your browser to ensure that the functions work...

Unfortunately, we only allow one attempt of the test as it is a live, ongoing assessment. This is a standard...

As orders are placed by our customers, they will become available to claim on the Find Work page. Once a...

Files must be submitted before the due date and time. Once the file is overdue, you longer be able to...

If there is no audio throughout your entire job, unclaim it and report ‘Indiscernible audio content’. Make sure the audio...

Periods of silence or white noise during your file You do not need to represent this in the captions in any...

Sometimes we receive orders that are audio files and have no video. These are converted into video for captioning and...

We recently fixed an issue that caused video files to take a long time loading in the portal for some...

Some people have reported this bug and we are working on fixing it soon. If there is a mismatch between your...

Click ‘Download’ to see our style guide for transcriptions and learn how to create high quality transcripts. Didn’t answer your...

Transcription jobs are completed using the Transcript Editor. They follow different standards than captioning jobs, as outlined in the Transcription Style...

No. As a captioner you are only able to claim one job at a time through the portal.

Some videos might not play correctly in some browsers, such as Firefox and Internet Explorer. You may receive a message...