Welcome to the team! At Ai-Media, we’re dedicated to making the world’s content accessible to everyone. It’s great to have...

Transcribing equations can be quite tricky, especially when they can include some unusual characters. Where it is clear and easy...

Correctly transcribing any foreign or Indigenous languages is crucial to accurately transcribing a task. Like sound effects, these are always...

If your video is freezing or takes a long time loading, check your internet connection. You can try running a...

Percentages (%) The percentage sign (%) should be used in place of the word ‘percent’ after numbers: What was said...

Zoom allows you dial/join into a meeting by phone and by a web enabled device.Our captioners need a clear audio...

We provide accessible materials in a number of different forms, depending on what our clients prefer and what is suitable...

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In order to get good at something, it’s important to practice, practice, practice! Making sure you take some time to...

Sometimes life gets in the way – things can go wrong and you can’t finish your task by the deadline....

When you report a problem, a comment thread is created on your task. This is only visible to you and...

If you no longer wish to complete a Community Portal task, click ‘Unclaim Task’ in the right-hand corner of the...

Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...

The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...

Community Portal is a self-select platform where you can complete tasks and view your task history. You have the flexibility...

When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...

Each task is allocated an amount of time in which you must complete and submit it. You can view this...

It is extremely important to verify words and names which relate to Aboriginal and Torres Strait Islander people, culture and...