Ai-Media is a captioning provider for Echo 360 and can be set up to automatically caption lectures on a 1,...

When you add files to your caption order, you can add tags to each file.  Adding tags can help you keep track of...

Go to the Customer Login page. Click the ‘Forgot your password?’ link. Enter your email address and click ‘Send’. You...

If you already have an account with us, please get in contact with your sales representative.  If you are not...

When your order is delivered, the email address used to create your account will be sent a notification. If you...

For captions and transcripts, once a file is delivered, you can use the edit function for up to 30 days....

If your organisation uses Kaltura, we are pleased to be able to offer full captioning integration with our portal. To...

If you have made a mistake with your order or no longer require captioning, go to the “My Orders” page...