Timing
The timing of captions is important to the viewer experience. Out-of-sync captions are confusing and can be misleading. Each caption...
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What do I do if I can’t complete my Community Portal task?
Sometimes things go wrong. Maybe your computer crashed, or you have to take a friend to hospital. Never fear! ‘Report... -
Community Portal comments
When you report a problem, a comment thread is created on your task. This is only visible to you and... -
Unclaiming tasks on the Community Portal
If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the... -
Claiming work on the Community Portal
Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or... -
Support materials on the Community Portal
The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete... -
Formatting Scribblr transcripts
When a transcription order has been made on Ai-Media’s Scribblr platform, there are some additional steps you must follow when... -
Introduction to Community Portal
Community Portal is a self-select platform where you can complete captioning and transcription work and view your task history. You... -
Getting set up on Community Portal
If you’re eligible for an account on the Community Portal, you’ll be contacted by a member of the Online Support... -
Understanding your task detail page
When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains... -
What is the allocation time and how is it calculated?
Each task is allocated an amount of time in which you must complete your output. You can view this amount...