The timing of captions is important to the viewer experience. Out-of-sync captions are confusing and can be misleading. Each caption...

Once you’ve claimed a task, it’s up to you how you create your output. For example, if you’ve claimed a...

Sometimes things go wrong. Maybe your computer crashed, or you have to take a friend to hospital. Never fear! ‘Report...

When you report a problem, a comment thread is created on your task. This is only visible to you and...

If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the...

Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...

The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...

When a transcription order has been made on Ai-Media’s Scribblr platform, there are some additional steps you must follow when...

Each task is allocated an amount of time in which you must complete your output. You can view this amount...

Since the launch of the Captioner Portal in 2017, the Ai-Media freelance team has grown and evolved. Now we’re taking...

If you’re eligible for an account on the Community Portal, you’ll be contacted by a member of the Online Support...

When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...