Report a problem
Sometimes things go wrong and you can’t finish your task by the deadline. Never fear! ‘Report Problem’ is here. The...
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Community Portal comments
When you report a problem, a comment thread is created on your task. This is only visible to you and... -
Claiming work on the Community Portal
Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or... -
Support materials on the Community Portal
The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete... -
Unclaiming tasks on the Community Portal
If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the... -
Introduction to Community Portal
Community Portal is a self-select platform where you can complete captioning and transcription work and view your task history. You... -
Understanding your task details page
When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains... -
What is the allocation time and how is it calculated?
Each task is allocated an amount of time in which you must complete your output. You can view this amount...