Welcome to the team! At Ai-Media, we’re dedicated to opening up the world’s content. It is great to have you...

We provide accessible materials in a number of different forms, depending on what our clients prefer and what is suitable...

Occasionally some captioners have encountered an error which freezes the captioner portal and means they can’t submit, edit or unclaim...

Ooona is a web-based resource used to transcribe video and audio. It is used to produce captions, subtitles and transcripts. ...

Sometimes things go wrong. Maybe your computer crashed, or you have to take a friend to hospital. Never fear! ‘Report...

When you report a problem, a comment thread is created on your task. This is only visible to you and...

If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the...

Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...

The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...

When a transcription order has been made on Ai-Media’s Scribblr platform, there are some additional steps you must follow when...

When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...

Each task is allocated an amount of time in which you must complete your output. You can view this amount...

Community Portal is a self-select platform where you can complete captioning and transcription work and view your task history. You...

If you’re eligible for an account on the Community Portal, you’ll be contacted by a member of the Online Support...

Transcript: This video will demonstrate how to use Ooona to create and edit transcripts for the Community Portal. When you...

If it is your first time using Ooona, take some time to familiarise yourself with the hotkeys. We’ve created our...

General controls Save current project ctrl+s Undo ctrl+z Redo ctrl+y Open Go To ctrl+g Open Find ctrl+f Video controls Play/pause...

Transcript:This is a short video to show you how to use Scripta to create transcripts for the Community Portal. Once...

Video player The video player is located on the left of the screen. You can use the controls on the...

Below is a step-by-step guide to creating transcribing in Scripta. A video demo of this process can be viewed in our tutorials....

In Scripta, transcribed text is broken up into chunks called segments. Unlike a caption editor, you don’t need to adhere...