Servers are owned and operated by Ai-Media. Servers are held in secure external data centres. More questions? Payment and Security...

Yes, our Ai-Live Coordinators and Captioners are bound by a code of conduct, and uphold the Ai-Media Confidentiality Agreement. More...

Sometimes life gets in the way – things can go wrong and you can’t finish your task by the deadline....

When you report a problem, a comment thread is created on your task. This is only visible to you and...

If you no longer wish to complete a Community Portal task, click ‘Unclaim Task’ in the right-hand corner of the...

Once you’ve logged in to the Community Portal, you can use the sidebar to navigate to the Recorded tab, or...

The Supporting Materials section on your task is where you can find reference materials and instructions to help you complete...

Community Portal is a self-select platform where you can complete tasks and view your task history. You have the flexibility...

When you claim a task from Available Tasks, you will be taken to the Task Detail page. This page contains...

Each task is allocated an amount of time in which you must complete and submit it. You can view this...