We recommend using a computer that operates with Windows and Chrome as your browser to ensure that the functions work...

There’s nothing worse then when stuff stops working like it should, especially when you need to make a urgent booking...

Files must be submitted before the due date and time. Once the file is overdue, you longer be able to...

Sometimes we receive orders that are audio files and have no video. These are converted into video for captioning and...

If your video is freezing or takes a long time loading, check your internet connection. You can try running a...

Go to the Customer Login page. Click the ‘Forgot your password?’ link. Enter your email address and click ‘Send’. You...

You can change your password from within the Portal. In the top right-hand corner of the main page, you will...

Some videos might not play correctly in some browsers, such as Firefox and Internet Explorer. You may receive a message...

Sometimes things go wrong. Maybe your computer crashed, or you have to take a friend to hospital. Never fear! ‘Report...