Captioner Portal Click here to see our list of Captioner Portal questions. More questions? Captioning Captioner FAQs Want to be a captioner? Using your account (for customers) Home Updated on June 19, 2018 Was this article helpful? Yes No Related Articles How to use the Customer Portal How can I connect my Kaltura account? I already have an account with Ai-Media. How do I get set up on the Portal? How do I reset my password? I forgot my password How do I add tags to my files in the Customer Portal?