In your Ai-Live portal, click on the Transcripts button.
You will be prompted to re-enter your password for security reasons.
Once you’ve entered your password, you’ll be able to see your recent sessions with options to download .doc or .pdf versions of the transcripts.
Transcripts will become available within 24 hours of session completion, after they’ve been edited by the captioner.
If outside the 24 hour window and your transcript is still not available, please contact firstname.lastname@example.org