Getting Started with Ai-Media

At Ai-Media, we’re dedicated to opening up the world’s content. We’ve created our technology platforms to help you make all your content accessible to world with transcripts and closed captions.

Ready to get started?

In this article, you’ll learn how to start using Ai-Media to create transcripts and closed captions to expand the audience of your content.

Before You Start

Before you jump into the tasks ahead, here are a few helpful things to know.

  • Our platforms are web-based applications that work in most web browsers. This means you won’t need to download or install any software on your computer. To be sure it works properly, you should enable cookies, pop-ups, and JavaScript in your browser.
  • Before you create an account with us, make sure you read and agree to our Terms of Service.
  • We’re constantly updating our online resources to help you get the most out of our services so be sure to check our knowledge base.

Set Up Your Account

The first thing you need to do is sign up using your name and email address. You’ll then be taken directly into the portal where you’ll be able to start ordering from us.

If you’re looking to join the team of freelances captioners making content accessible by creating captions and transcripts, you can apply online. If you’re a live captioner, you can apply here.

Live or Recorded?

At first, you’ll be asked what type of content you’re looking to make accessible – either live or recorded content. Go ahead and pick one. Don’t worry, you can order both at any time.

Then you’ll see a screen that looks similar to this.

My orders screen shot

The top menu shows a basket icon (yours should be empty), followed by a tab for Live and Recorded. In the image, the Recorded tab is selected. It is from here that you can order captions, transcripts, audio description and other services for a video or audio file.

If you’re looking to book live captioning services for an upcoming event, you’ll need to first click the Live tab and then click the “Book Now” button.

The tab at the top right of your screen with your name on it is where you can access your account information including your settings, billing history and other useful information.

More questions?


Updated on June 20, 2022

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