Getting started

Welcome to the team! At Ai-Media, we’re dedicated to making the world’s content accessible to everyone. It’s great to have you here.

Getting paid

Our pay cycle occurs fortnightly, finishing on Monday at 11:59pm AEST/AEDT. Currently, PayPal is the only method of payment offered. Your PayPal account must be verified before you can begin work on Community Portal. All payments are made in USD.

If you have not yet submitted your PayPal details, or if you need to change your details, please get in contact with Online Support. Please note that PayPal accounts cannot be shared between Community Portal members. Failure to comply with this is in breach of our Terms of Service and may result in the deactivation of your account.

How you are paid

Payment is made for each Completed task based on the duration of the media file and the rate per minute. These rates are informed by work ratios, which can be found below. Task rate and duration are displayed on the Community Portal Dashboard. Task durations are rounded up to the nearest minute. For example, if you complete a task with a duration of 13 minutes and 28 seconds, you will be paid for 14 minutes.

Work types

Information on different work types can be found here.

Work ratios

Work ratios help define pay rates for a work type based on the estimated time it will take to complete the task. These ratios are indicative of the approximate time it takes an experienced transcriber to complete a standard task. The actual time taken varies between agents and tasks. Remuneration is set and does not vary if a task exceeds the work ratio.

Work ratios help ensure remuneration is consistent across each work type. For example, a Timed Transcription task takes longer to complete than a Sync task, so Timed Transcription tasks are therefore paid at a higher rate.

Base rates

Base rates are calculated per content minute. The below base rates refer to the minimum rate a task is remunerated at, depending on the category and work type. These rates are increased by increments of 0.05 if a task is urgent or needs prioritisation. For more information on client categories, please see Dashboard personalisation.

Updated on July 25, 2022

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