How are your closed captioning rates calculated? We charge on a per minute rate rounded up to the next minute. More questions? Payment and Security Customer FAQs Home Updated on May 29, 2018 Tagged: rates Was this article helpful? Yes No Related Articles How do I upload a closed caption file (SRT) to Vimeo? What is stenocaptioning? How to use the Customer Portal Using Zoom as audio source for live captioning at work How do I cancel an order? How can I connect my Kaltura account?