How do you manage the location and use of hardware assets? Servers are owned and operated by Ai-Media. Servers are held in secure external data centres. More questions? Payment and Security Customer FAQs Home Updated on June 19, 2018 Tagged: ai-livelive captioningSecurityserverstranscripts Was this article helpful? Yes No Related Articles How to use the Customer Portal How are Ai-Live users authenticated? How are your closed captioning rates calculated? Can I pay by cheque? Payment Safety What forms of payment do you accept?