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  4. How long are Ai-Live transcripts and data stored?

How long are Ai-Live transcripts and data stored?

The Ai-Live system only makes the transcript file available to users who were assigned to that session. Transcript data can be deleted automatically from the storage immediately after the session or retained in the database for a period of time as per customer requirement.

Data retention is set for 1 year but can be set to 0 if required.


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Updated on May 25, 2018

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