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Fixing overlapping segments in Scripta

Timed Transcription tasks require start and end timestamps for all segments. All Timed Transcription tasks come with automatically generated timestamps that you, generally, do not need to edit. Most timestamps in Scripta do not need to be adjusted. However, it is important that you review and edit timestamps when you create a new segment or significantly amended an existing one. These timestamps will need to be adjusted to make sure they match up with the audible dialogue in the file.

Timestamps need to be in chronological order. The start timestamp of any segment cannot be earlier than the end timestamp of the previous segment. Likewise, the end timestamp of a segment cannot be later than the start timestamp of the next segment.

What should you do if you have overlapping timestamps?

If any segments in your Timed Transcription task are overlapping, you will not be able to submit the task. An error message may pop up when you click Complete in Scripta. A longer error message will appear when you click Submit Completed Task from the Task Details page. This error message will tell you which timestamps are overlapping and need to be fixed.

  1. Navigate to the timestamp in the error message.
  2. Change timestamps as necessary using Esc and F2 on your keyboard.
  3. Scroll through the entire file to ensure all timestamps are in chronological order.
  4. Submit your task by clicking Complete in Scripta.

If you are still unable to submit the task, there may be an overlapping segment remaining. Click Submit Completed Task to find out where in the transcript the overlapping segment may be found. More information about how to find overlapping segments can be found here.

If all else fails, please get in touch with Online Support via email. Please make sure to attach any screenshots you may have and we will endeavor to get back to you as soon as possible!

Updated on July 13, 2022

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