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Introduction to Community Portal

Community Portal is a self-select platform where you can complete captioning and transcription work and view your task history. You have the flexibility to choose your own working hours and select the tasks you want to work on. The Community Portal has a personalised dashboard which will show you tasks that have been picked just for you. This ensures the right work is going to the right person, resulting in fewer reworks.

How does it work?

When a client orders through one of our customer interfaces, a task is created in the Community Portal and can be claimed via the Recorded tab. When you claim a task, you will be allocated a reasonable period of time to complete it based on the duration of the media, the complexity of the task and the time when the file is due to be delivered. From there, you can complete the task using one of our integrated tools like Scripta. You can also use any other software or platform you might be familiar with, provided it does not publically host the media or supporting documents.

Updated on November 17, 2020

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