1. Home
  2. Captioning
  3. Community Portal
  4. Unclaiming tasks on the Community Portal
  1. Home
  2. Captioning
  3. FAQs
  4. Unclaiming tasks on the Community Portal

Unclaiming tasks on the Community Portal

If you no longer wish to complete Community Portal a task, click ‘Unclaim Task’ in the right-hand corner of the task page. Pick the most relevant Unclaim Reason and hit UNCLAIM. This will navigate you back to the Dashboard page and the task will no longer appear on your Dashboard. 

Tasks unclaimed after the 15-minute grace period (green section of the coloured bar on your task detail page) are considered abandoned and may affect your reputation on the Community Portal. Once you’ve claimed a task, we expect you to commit to completing it within the allocated time. For that reason, you shouldn’t pick up tasks when you aren’t free and ready to do the work. 

If you need more time to complete a task, follow the steps to Report a problem to request an extension.

Updated on September 10, 2020

Was this article helpful?

Related Articles